SVMC Employees Page

Welcome to the Southwestern Vermont Medical Center employees page. Access downloads, links, resources, and more for various SVMC and DH systems available for both employees and non-employee remote users.

View Remote Access Setup Instructions



Downloads and Resources


Instructions

Legacy SVMC Portal

Access the legacy SVMC Remote Access portal with our old SVMC password and MFA. This will be depreciated in the future.

Log In Set Up MFA Password Reset
Citrix

Citrix Workspace

Citrix Workspace is a required application that must be installed on your machine in order to access the SVMC Remote Access system.

Jabber

Cisco Webex

Send and receive messages, place phone calls, and hold meetings remotely on your device through Cisco Webex.

Cisco Webex

Puddle

Puddle

Access the Puddle secure transfer system to securely send and receive files and messages.

Puddle
Symplr Learning

Learning Resources

Access Symplr Learning and ELSEVIER learning resources.

Symplr Learning ELSEVIER
Dragon

Dragon Medical One

Download and configure Dragon Medical One (DMO) for home dictation (Windows OS only).

Dragon (.exe) DMO Extension

Remote Access FAQ's

Download our Remote Access Setup Instruction Guide (.pdf) for instructions on setting up your RSA Authenticator and signing into the remote access system.

When you set up your DH password, enrolled in RSA, and have successfully logged into DH Connect (the new remote access system), we disable your access to log in with the old portal. If you are having trouble logging into the new portal or still need access to the old portal, please submit a helpdesk ticket by emailing helpdesk@svhealthcare.org.

Contact Us

For questions or concerns, please contact the SVMC Information Systems Helpdesk via phone at 802-447-5411 (internally ext. 5411) or via email at helpdesk@svhealthcare.org. We are available Monday - Friday at 8:00am - 4:30pm EST (excluding holidays).